
Please send all questions and comments to the email
address below.
CONTACT US:
Email:
mike@southerntackle.com
P.O. Box 956
Delhi, LA 71232
Telephone:
(318) 878-5852 (Office Number)
Fax: (318) 878-5294
RETURN POLICY: If you are not
satisfied with any product purchased online at
www.southerntackle.com
within thirty (30) days of purchase,
Contact Us and
provide your order number, the item to be returned, and reason for
your return. Southern Tackle, Inc. will contact you by email
with instructions on where to send the item(s). Some items are
special order items and if not defective we reserve the right to
refuse returns. The customer
is responsible for all shipping costs. Provided the item(s)
are received in their original, new condition, and in all
manufactures packaging just as it was received, credit will be
issued for the purchase price less a fifteen percent (15%) restocking
fee. The restocking fee will be waived, at our sole discretion, if
the item is returned due to an error by Southern Tackle, Inc.
SHIPPING POLICY: We ship in-stock
items in most cases within 72 hours of purchase with the exception
of orders made on weekends or holidays in which case it will be
shipped promptly on return.
Standard Shipping- We use U.S.P.S. in most
cases with an estimated shipping time is 2 to 7 days. The type of
service we use is determined by package size. We reserve the right
to request extra shipping on large oversized items. We reward larger
purchases with our rates by reducing shipping cost.
Price Based Shipping: (U. S. A. only}
Up to $35 - Standard Shipping Cost
is $6.95
$35.01 to $75 - Standard Shipping
Cost is $5.95
$75.01 to $99.99 - Standard
Shipping Cost is $4.95
Free Shipping on purchases over
$100. (Over size packages excluded)
Priority Shipping - If you choose to have us
ship by Priority Mail U.S.P.S estimated shipping time will be 2 to 3
days with a shipping cost on each package of $9.35. (There are some
size restrictions)
Express Mail U.S.P.S.- Depending on your
location Express Mail will deliver to you either the next day or
second day. Signature is required on arrival. We only ship packages
under 3 lbs at a charge of $29.95. (U.S.A. only)
U.P.S.- Because of extra charges to
deliver to residential or extended area customers we only use UPS
for standard deliveries when size restrictions require it. But
you can request UPS delivery at the rates below.
Price Based UPS Shipping:(U.S.A only)
Up to $99.99 - Shipping Cost is $12.95
$100 and over-$10.95
(Over size packages excluded)
Heavy or oversize items -It is not possible to create a
price base shipping policy that fits all orders. We reserve the
right to request additional shipping on heavy or oversize items. If
necessary we will contact you by phone or email to discuss
additional charges, you will be given the option of cancelling you
order and receiving full refund, or you will be invoiced thru Paypal
for the balance and order will be shipped upon payment.
International Shipping - (We
only ship in the USA as of 2-18-2012)
PRE-ORDER POLICY;
Pre-Order - We offer pre-order on items coming soon. We
have no control over the shipment date and only can give an estimate
to when the product will be available. Pre-Ordering hard to get and
limited production items will assure you that you will get one of
the limited numbers we will receive. We will ship ASAP to you
on arrival to us. We do not refund pre-orders. If for any reason
we do not receive booked merchandise from suppliers we will not be
held responsible and you will be refunded in full.
DISCLAIMER;
Product Descriptions - It is an ongoing effort to add and update products to our website. We try our best to
have correct descriptions of the products we offer, but in some cases due to our error or a change in materials used by manufacturers our descriptions will not be accurate. We will not be held liable to furnish products meeting the description provided in error, but will offer a refund on returns of products.
|